Shipping policy

Last Updated: 01/14/2026

1. Processing Time

All orders are processed within three(3) business days. Orders are not shipped or delivered on weekends or holidays.

If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there is a significant delay.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Standard Shipping: 5-7 business days

• Expedited Shipping: 2 business days

• Overnight Shipping: 1 business day

Note: Delivery delays can occasionally occur due to carrier issues or weather conditions.

3. Shipment Confirmation & Tracking

You will receive a shipment confirmation email with your tracking number once your order has shipped. Tracking numbers will be active within 24 hours.

4. International Shipping

We only currently ship to the United States.

5. Damages & Lost Packages

We are not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipment carrier to file a claim.

Save all packaging materials and damaged goods before filing a claim.

6. Contact Us

If you have any questions about your order or our shipping policy, please contact us at:

admin@skywardsoapco.com

(734) 276-4693